Blinky
Owner
I've never seen anyone mention in the forum or comment this (it could there somewhere, but I haven't seen it). The idea is for people with sites selling products or services online (especially stores). Put Live Chat. Usually, everything I write in the forum here is not red by me somewhere, it is tried and tested. This is not an exception.
5-6 months ago, I decided to put on one of my sites Live Chat. You can not imagine what effect brought me. Soon I was doing my statistics: 44% of the inclusions in the Live Chat became orders. People would love to find out that there is someone ready to answer their questions just like that, at the moment. And if you are expert in your niche, it is not hard to convince them to buy from you. The fact, that you are writing to them makes them feel special. And why not. When someone comes to you in the store and ask you how can help you out, you feel great, right?
The negative side of this is that it takes time and resources. Some of your potential costumers will ask you 100 question, and you have no other option, but to answer them. And you should do it with a big smile. Remember, the more visitors you have talk with the more sales will come after words.
Even if you're not available right now, the Live Chat software allows the customers to send you a message without rooting e-maila. Try it out - IT WORKS!
Some interesting Live Chats:
http://www.liveperson.com/
http://www.volusion.com/livechat_software.asp
http://www.helponclick.com/
http://www.zazachat.com/ ...... there are probably hundreds out there.
http://zopim.com/
5-6 months ago, I decided to put on one of my sites Live Chat. You can not imagine what effect brought me. Soon I was doing my statistics: 44% of the inclusions in the Live Chat became orders. People would love to find out that there is someone ready to answer their questions just like that, at the moment. And if you are expert in your niche, it is not hard to convince them to buy from you. The fact, that you are writing to them makes them feel special. And why not. When someone comes to you in the store and ask you how can help you out, you feel great, right?
The negative side of this is that it takes time and resources. Some of your potential costumers will ask you 100 question, and you have no other option, but to answer them. And you should do it with a big smile. Remember, the more visitors you have talk with the more sales will come after words.
Even if you're not available right now, the Live Chat software allows the customers to send you a message without rooting e-maila. Try it out - IT WORKS!
Some interesting Live Chats:
http://www.liveperson.com/
http://www.volusion.com/livechat_software.asp
http://www.helponclick.com/
http://www.zazachat.com/ ...... there are probably hundreds out there.
http://zopim.com/
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