Thank you for contacting Online Support. Our system has safeguards in place to ensure that payments processed through our site are authorized and valid. It appears that there is a mismatch between your current location and the expected location of the payment method you are attempting to use, which is causing your payment to be rejected. As such, we would like to attempt to process this purchase on your behalf. In order to do so, we will need the following information:
In order for us to properly look into this issue we will need to attempt to duplicate the order and the error that you are receiving. If the issue continues, please respond with the following information:
The items that you have in the cart that you are attempting to order.
Your confirmation that you authorize the charge shown in the cart (include the exact amount).
The last 4 digits of the payment method you are attempting to use (Adding and Updating the Credit Card Information for Your Account).
That you have read and agree to our Universal Terms of Service.
Auctions Membership Agreement
Please also include your account's 4 Digit Support PIN.
Once this information is provided we can attempt to place the order on your behalf. This will help to determine if any issues are present in the cart and where they may be coming from. Thank you for your cooperation.