Live Support system - Zopim

2fast4you

Well-Known Member
What is Zopim?

Just like in a real live shops, Zopim gives you the opportunity to have live conversations with visitors on your website. Its must have for online stores!
There is a free light version of zopim. Check it out - https://www.zopim.com/
 

Savasana

Member
От: Live Support system - Zopim

Zopium is on of the best. But the trail version is only for 15 days. But it definetely very useful for evry business website.
Yes, but 15 days are enough to decide to upgrade or not to their business plans. Free version is great for small websites. In Bulgaria people don't like to chat, most of visitors prefer to call by phone.
 

VMiloykov

Well-Known Member
От: Live Support system - Zopim

Yes, but 15 days are enough to decide to upgrade or not to their business plans. Free version is great for small websites. In Bulgaria people don't like to chat, most of visitors prefer to call by phone.
I am not agree with you. From my point of view people prefer to chat because its free, to call you they need to pay some money(to mobile operators). Our clients 99% write to us(mail or other) and only 1% call.
 

Blinky

Owner
Re: От: Live Support system - Zopim

Yes, but 15 days are enough to decide to upgrade or not to their business plans. Free version is great for small websites. In Bulgaria people don't like to chat, most of visitors prefer to call by phone.
Probably because, the webmasters need to know how to use ti. Is not just putting it on your web site, you need to have a person behind it and this person should be educated how to sell, support people as well as point the visitors to the right stuff. Mostly when a chat is integrated, it stand only for an option, without any idea of its the real purpose. Also, there is one more thing here - you need to have a good team to feel the real power of the live chat. ;)

But there are exceptions of course. ;) And those who know how to use it, force their business much better than the others. ;)
 

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